Effective Date: 8/16/2016

At Xentric Entertainment, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from visitors to our website, how we use that information, and the steps we take to protect it. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information when you interact with our website, fill out a contact form, or engage our services. The types of information we collect include:

• Contact Information: Name, email address, phone number, and any other details you provide via our contact forms.
• Event Details: Information relevant to your event such as venue, date, and preferences for entertainment.
• Website Data: Non-personal information such as IP address, browser type, and pages viewed through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To respond to your inquiries, provide quotes, and offer entertainment services for your event.
• Improving User Experience: To analyze website usage, identify trends, and improve our website’s functionality.
• Communications: To send you updates, promotional content (only when consented), or necessary information related to our services.

3. Mobile Information

We may collect your mobile number when provided through contact forms or direct communication. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile information will only be used to communicate directly regarding your event or inquiry.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following instances:

• Service Providers: We may share information with trusted service providers who assist in delivering our services, such as payment processors or event staff. These providers are obligated to keep your information secure and use it only for the purposes we specify.
• Legal Requirements: If required by law, we may disclose information to comply with legal obligations or protect our rights.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather information about website traffic. You can choose to disable cookies through your browser settings; however, this may affect certain features of our website.

7. Your Choices

• Opt-Out of Communications: You can opt out of receiving promotional emails by following the unsubscribe link in any of our communications or by contacting us directly.
• Access to Personal Information: You have the right to request access, correction, or deletion of your personal information. Please contact us if you wish to exercise these rights.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Xentric Entertainment
Email: info@itsxentric.com

By using our website, you consent to the terms of this Privacy Policy.